Frequently Asked Questions
What is your return policy?
We offer a 30-day return policy on all purchases. If you’re not satisfied with your order, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the item is unused and in its original packaging.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the USA. No minimum purchase required!
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Once shipped, delivery times vary by location but usually take 5-8 business days within the USA.
Can I track my order?
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email so you can monitor its progress.
How do I contact customer support?
You can reach our customer support team by emailing us at sales@tonyfingerstore.com. We’re here to help with any questions or concerns.
What payment methods do you accept?
We accept all major credit cards, American Express, Diners Club, Discover, JCB, Mastercard, PayPal, Venmo, Visa and other secure payment options at checkout.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us at sales@tonyfingerstore.com. We’ll arrange for a replacement or refund as quickly as possible.
Can I change or cancel my order after it’s been placed?
We process orders quickly, but if you need to make changes or cancel your order, please contact us immediately at sales@tonyfingerstore.com. We’ll do our best to accommodate your request.